The following article was written by Andrew F. Garruto, Attorney at Law and can be found on New-Jersey-Lawyers.com
1. CONTACT THE MANAGER OF THE STORE:
We seem to be programmed after we fall in a public place, to feel embarrassed and walk away hoping no one saw us. The problem with this behavior is that the store isn’t notified of the incident, how it happened, whose fault it is and if you are injured. If you are hurt and it is because of a problem they caused or allowed to exist, they should be made aware of it right after it happened so that they can see that it was their fault, if that is the case. Inform the manager that you want an incident report completed.
2. THE INCIDENT REPORT:
Inform the manager of the details of how you slipped or tripped, and of any specific symptoms you are experiencing. Point out the dangerous condition so that they could witness it themselves, and so that they can fix it before anyone else gets hurt.
Also, it is important to obtain a copy of the incident report. Before you sign anything, make sure that they will agree to give you a copy of whatever you sign, before you sign it. If they refuse to promise you a copy, then don’t sign it – things could be added to the form after you gave it to them, and if you don’t have a copy you can’t prove they altered your statement. (People do drastic things at times if they feel they may lose their job or affect their standing with the company).
The balance of this article can be found here.
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